Frequently Asked Questions
Everything you need to know about your Padel gear and orders.
How do I choose the right Padel racket for my skill level?
We categorize our rackets into Beginner, Intermediate, and Professional levels. Beginners should look for round-shaped rackets for better control, while advanced players might prefer diamond-shaped rackets for increased power.
What is your shipping policy for international orders?
We ship worldwide via premium couriers. Domestic orders typically arrive within 2-3 business days, while international shipping can take 5-10 business days depending on the destination.
Can I return a racket if I have already played with it?
To qualify for a full refund, rackets must be returned in their original condition with the plastic wrap still on the handle. Once the seal is broken or the racket shows signs of use on the court, it cannot be returned.
Do you offer a warranty on Padel rackets?
Yes, all our rackets come with a 6-month manufacturer warranty covering structural defects. Please note that damage caused by accidental impact with walls, the floor, or other rackets is not covered.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted and secure.
How often should I replace my Padel balls?
For optimal performance and pressure, we recommend replacing your balls every 2-3 matches. We offer bulk subscription deals for frequent players to ensure you never run out of bounce.